Osaki OS-4000CS Massage Chair

$3,999.00

Heavy Freight: The price includes curbside delivery to most locations within the 48 contiguous states. UNIQUE LOCATIONS/COAST TO COAST deliveries may not qualify for free shipping! Please read our Shipping & Returns Policy for full details.

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Why Choose Us?
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The Osaki OS-4000 CS is part of the bestselling OS-4000 Series, offering an array of innovative features like space saving technology, L-Track Massage, Adjustable Shoulders and Zero Gravity. Each chair in OS-4000 series has something unique to offer.

Download OS-4000CS Instruction Manual

Standard Features:

L-Track Massage
3-Level Shoulder Adjustment
Space Saving Technology
Heat on Lumbar
Foot Air Massage
Zero Gravity
Dual Action Massage

Specifications:

Rated Voltage: 110 - 120V
Rated Frequency: 50/60 Hz
Rated Power: 200 W
Dimensions - Upright: 63.4 L x 30.7 W x 47.2 H (inches)
Dimensions - Reclined: 78L x 30.7 W x 33.9 H (inches)
Chair Weight: 220 lbs
Auto Timer: 5/10/15/20/25/30 minutes
Max user height: 6'4"
Min user height: 5'0"
Max user weight: 235 lbs

Warranty:

1 Year(Parts/Labor)
2&3 Year(Parts Only)

OSAKI MASSAGE CHAIRS WARRANTY

L-Track Massage
The L-Track system massages from the neck, past the glutes, and down to the back portion of the thighs. The track in which the massage heads move is curved to contour the back and glutes area.

Space Saving Recline Technology
Most typical massage chairs consume a lot of space, especially when in the recline position. Massage chairs require up to 3 feet behind the backrest in order for the chair to fully recline. Osaki’s innovative design team has engineered a space saving technology that slides the chair forward as the chair reclines. Less than 4 inches of space is required when laying back!

Lumbar Heating Pad
On each side of the lower lumbar area are individual heating pads. The heat therapy is a great compliment to roller and airbag massage. Heating the body’s temperature is known increase blood circulation and loosen tense muscles. The heating pad is not intended to exceed more than 30 minutes of usage a day.

Zero Gravity Positioning
Inspired by NASA, the Zero gravity position is a great way to enjoy a massage. It positions the spine so that it reduces the vertical pressure. In the zero gravity position, the weight of your back is virtually supported by the backrest which also maximizes the intensity of the massage.

6 Massage Techniques
The Osaki OS-4000 CS has 6 unique massage styles: Kneading, Tapping, Rolling, Shiatsu, Kneading & Tapping and Kneading & Shiatsu.
For the user’s convenience there are 6 pre-set programs to select from, each one goes through all the different massage styles. Each pre-set program is unique because it will focus more one particular massage than the other.

24 Airbag Massage
Osaki strives to make its chairs efficient and extremely reliable. Other brands of chairs will market to have 70+ airbags for the full body massage. The engineers believe with more airbags and more valves, the more strain the air pump endures. With more moving parts, the greater the chance of something failing. Osaki has been engineering its chairs to reduce the airbag count and at the same time increasing the surface area by using more pliable and durable material which have received great feedback. All 24 airbags are strategically placed to optimize the squeezing effect of the shoulders, arms, hands, hips, calves and feet.

Adjustable Outer Shoulder Massage
Osaki has taken custom fitting to a whole new level by adding adjustable outer shoulders. The outer massage airbags are typically stationary and depending on the height and width of the user, the shoulder massagers are at times very ineffective because of positioning. With the ability to adjust to 3 different widths, the user has the ability to improve the strength and fitting of the outer shoulder massage.

Spring Loaded Footrest Extension
A common complaint is a lack of pressure on the bottoms of the feet, or the length of the footrest is not accurate. With the spring loaded leg massager, there is a continuous pressure applied to the bottoms of the feet with the springs wanting to retract. This also avoids improper calibration in length. It will extend out to comfortably fit a user up to 6’3” depending if they are bottom or top long. The minimum height would be 5’, but if the leg rest is raised it may accommodate someone slightly shorter.

Ergonomic Arm Massager
The arm massager positions the arms so that the palms of the user are in towards the body. Inside the arm massager is a protective cover to reduce dirt build-up of the spandex material.

Hip Compression Massage
Along the side walls of the seat base are airbags that inflate and release, creating a squeezing action along the hips and outer thigh.

Computer Body Scan
Equipped with the latest technology, the massage rollers map out the back’s curvature with great accuracy, translating into a more effective massage hitting all the key areas. Regardless of your body type, this highly advanced chair will self-adjust making each massage experience feel customized.

As a small business running one of the largest massage therapy suppliers on the web, we understand the unique needs of our customers. You need high quality equipment that will last, and will pamper your clients.

But first, how do you protect yourself as a consumer and why should you go with us?

One of the most important aspects of protecting yourself is knowing WHEN the retailer you are thinking of buying from was established. This can be done with a simple ICANN search by typing in the domain of the store you wish to buy from here:

Icann WHOIS Registrations

Look at the "Important Dates" section. Would you entrust your hard-earned money with an online store that was created just yesterday or a few months ago? We wouldn't and we certainly think you wouldn't too. Feel free to search us, you'll see we've been around for years and will always be here to help you, and we have the experience to prove it!

You also need to protect your bottom line, and to get the same excellent customer service you offer in your own spa or business.

During our 10 years of offering everything from spa equipment to compact massage tables and chairs, we have been proud to provide all of these things, and more.

We have personally vetted each of the brands that we sell, from the viewpoint of our founder, a massage therapist himself. We offer a price match guarantee – for six full months after your purchase, we will honor our commitment to giving you the lowest price possible.

You are what's important to us. Here are a few reasons to choose us for your needs:

We are an A+ rated BBB Accredited Business
We have over 1000 5-Star reviews & thousands of satisfied customers
We offer you hands down the largest selection of massage equipment
We won't price match, we'll price-beat any competitor!
We offer easy-to-get financing, up to $50,000

Our helpful and highly trained customer service team is here to ensure that you want to come back to us for all your massage supply needs.

We can help you find the right accessories, assist you in getting the lowest price, and answer all of your questions 24/7.

Our founder started BuyMassageTables after more than few harrowing experiences trying to find quality massage equipment for a good price. It is our goal to ensure that you find it simple and fast to locate what you need, save money, and serve your clients with our help.

Many vendors offer you fewer choices and a one-time transaction. BuyMassageTables offers a long-term relationship that you can depend on to grow your business.

Our goal is to get your Massage Equipment to your door as quickly as possible!

SHIPPING TIME FRAMES

Order today and be confident that you will receive your order quickly and easily. We ship directly from the manufacturer instead of first routing it through our office, which saves you time and money. Free shipping on products over $50 does not apply to Alaska, Hawaii, coast-to-coast & unique or remote locations, see below for more details.

For freight items such as heavy electric lift tables, shipping includes curbside delivery to most locations within the 48 contiguous states. If you are in a remote or unique location, or situated a very long distance from the shipping point of origin, please inform us so that we may get you a custom shipping quote.

Most portable massage tables and chairs which are in stock ship within 2-3 business days
Items which allow you to customize color, width, or padding are custom built since you are customizing it. Customized items possess lead times. Please inquire.
Electric Massage Chairs ship within 3-5 business days
Most electric massage lift & spa tables possess lead times depending on the manufacturer as these are custom made-to-order. WE DO HAVE SOME STOCK ITEMS. Please inquire.

When placing an order, please use an established residential or business address. No mailbox, storage units, or P.O. Boxes will be accepted. No exceptions.

For all portable items and accessories, we ship via FedEx and UPS ground, so most packages arrive within a few business days after shipment. Transit time varies based on your location. Place your order today and leave the rest to us!

All manufacturers are closed on weekends and holidays.

IN ORDER TO REMAIN IN COMPLIANCE WITH PAYPAL AND OTHER CREDIT CARD PORTAL POLICIES: DELIVERY ADDRESS CHANGES ARE NOT PERMITTED ONCE AN ITEM HAS ALREADY SHIPPED. ANY RETURNS THIS MAY CAUSE WILL BE TREATED AS A REGULAR RETURN PER OUR RETURN POLICY. PLEASE READ OUR FULL POLICY BELOW FOR INFORMATION ON QUALIFYING RETURNS.

Order confirmation

As soon as you place your order you will receive an order confirmation. If you don't receive it, please check your spam folder.

It is the customer's responsibility to carefully verify that their order confirmation is correct (item type, size, color, dimensions).
Immediately let us know if any changes are required.
If you have not received an order confirmation, you may have misspelled your email address or it may have gone to your spam/junk folder. Please check.
When purchasing online, you are purchasing "sight unseen" and agree to small differences in cosmetics, which may improve on the unit's overall functionality, but whose aesthetics may vary slightly from those in photos. These changes generally improve on the unit's performance. If uncertain about small visual/aesthetic changes, we recommend you visit a local store and purchase after physically seeing a unit as some units we carry are final sale (manufacturer policy). That said, we always attempt to represent units as accurately as possible and any small visual changes are generally for safety and/or stability of use.

You will also receive a tracking number when your order ships. In the event an item is out of stock, we will promptly reach out to you and inform you of possible replacement colors or items.

What if I change my mind once the order is already in transit to me?

You are free to cancel non-custom made items at any point prior to shipping, however once any order ships, we have paid shipping costs to get the item to you. Substantial effort and funds have been spent to prepare and ship your order. Depending on your location and the weight of the item, this expense can be quite substantial.

THEREFORE IF YOU CHOOSE TO CANCEL YOUR ORDER WHILE IN TRANSIT TO YOU, YOU WILL BE ASSESSED RESTOCKING FEES AND ANY SHIPPING COSTS TO YOU AND BACK.

In order to save you money, please be sure you are ready to purchase your item(s) so as not to be assessed shipping/restocking costs should you choose to cancel an order while in transit to you.

THIS SERVES AS LEGAL NOTIFICATION TO YOU, OUR CUSTOMER, AND TO YOUR PAYMENT METHOD/CREDIT CARD. THANK YOU FOR YOUR KIND UNDERSTANDING.

Alaska, Hawaii, Coast to Coast & Unique or Remote Location Shipping

Alaska and Hawaii require air shipping for portable items, and sea/freight combo shipments for larger items. Due to the much higher cost of transit, free shipping promotions do not apply to Alaska & Hawaii.

There are instances where some locations also have unusually high freight rates, sometimes even more than Alaska shipping. These tend to be residential deliveries in heavily congested metros or hotels and coast to coast deliveries, but not limited to these. Please inquire for a quote first as free shipping will not apply to unique locations.

Is my table ADA compliant?

If your table is ADA compliant, the listing will state so, and in this case it will only be ADA compliant for the base model without extra padding or additional options. If you choose any type of add-on options, the table will cease to be ADA compliant.

Where do our tables and chairs ship from?

Our inventory ships directly from our manufacturers' warehouses. This saves you both time and money, and it is how we are able to offer you the very best prices online! All EarthLite, Inner Strength, Stronglite, Master Massage, Mt Massage, Pisces Production items are shipped from California. All Custom Craftworks tables are shipped from from Oregon and Oakworks from Pennsylvania.

Need your massage equipment sooner?

The shipping cost for 2nd Day Air is $135 extra for all portable massage tables and chairs and $185 for Overnight Delivery*. You can choose either of these Express Shipping options during your checkout. The best way to get your table quickly is to order online today. We rush all online orders standard at no extra charge. Heavy items, such as electric lift tables, can only be shipped truckline/freight and cannot be rushed overnight or 2nd day.

*2nd Day or Overnight quotes may change based on certain manufacturers or multiple item orders. For exact quotes, please contact us.

Order today and get your massage table or chair in a few days!

Stationary, Electric Lift & Custom-made Items

All stationary and electric lift tables are custom-made usually take anywhere from 2-4 weeks to build, based on the specific manufacturer. Payment is always made upfront. Once production begins, the order is non-cancelable/non-refundable as resources have been allocated to build your table. Custom colors and options for portable tables are also custom-made to order. These include all tables by Oakworks or Earthlite, but not only limited to these brands. Any item which allows customizations of any kind is considered custom-made.

All stationary and electric lift tables ship via freight. Standard delivery is curbside with a free liftgate. If you require inside delivery, please let us know in the notes section when ordering or email us afterwards for an White Glove delivery quote.

Delivery method--VERY IMPORTANT

All heavy freight (electric lift tables, etc.) orders are delivered curbside, with a complimentary liftgate service to safely lower the item to the ground.

Most of our products only require minimal assembly. However, if you would like in-home/office delivery or installation of your electric spa or massage table, we can gladly arrange this. This service is called "White Glove Delivery", whereupon our delivery team will bring the item into your home or business, unpack, setup, and clean up before they leave. This is an additional cost which usually ranges from $300-$600. Email us after your purchase for this upgrade and we will get you a quote.

If you choose another type of delivery (such as White Glove Delivery) for heavy freight, please retain the email confirming any alternate delivery method for your records. For your protection and peace of mind, any guarantee is only provided in writing and never verbally.

IMPORTANT: ONCE A DELIVERY METHOD IS CHOSEN DURING CHECKOUT, IT IS IMPERATIVE TO LET US KNOW BEFORE SHIPPING IF YOU WISH TO CHANGE METHODS, AS NOT ALL SHIPPING COMPANIES PROVIDE ADDITIONAL SHIPPING SERVICES, SUCH AS FRONT DOOR OR WHITE GLOVE. THIS IS VERY IMPORTANT AS IT WILL SUBJECT YOU TO SHIPPING AND RESTOCKING CHARGES IF YOU CHOOSE NOT TO ACCEPT DELIVERY OR ARE UNABLE TO DO SO.

Absolute Satisfaction Return Policy

If, for any reason, you are not completely satisfied with your non-custom made portable table, chair, or accessory, you may return most* within thirty (30) days of placing your order for a full refund, excluding shipping charges.

Note that for both portable and electric lift tables, manufacturer advertised weight/dimensions is for table only ie. without a headrest or other accessories.

*Additionally:

Custom-made items such as electric lift tables or custom-made portable tables & chairs, and accessories are non-refundable as they are expressly built for you. No exceptions.
Used linens, sheets, table warmers, pillows, and table fleece are non-returnable due to hygiene concerns. If the packaging has never been opened, please let us know and the manufacturer may make an exception. Once opened, it is considered used.
Oakworks portable tables, chairs, and accessories have a fourteen (14) day return policy, starting from the shipping date date, plus a 20% restocking fee (per the manufacturer). Note that most Oakworks items are custom-built and non-refundable, per our custom-made policy (see next section).
All Pisces Pro chairs and tables are custom made and final sale, non-returnable.
Master Massage & MT Massage have a 20% restocking fee for all returns.
SilverFox America, Sierra Comfort and Nirvana do not accept any returns. All sales for SilverFox/Sierra Comfort/ Nirvana products are final. No exceptions.

All returns must provide proof of purchase to obtain a Return Material Authorization (RMA). We do not accept returns on any type of custom-made orders. The product must be returned in new condition and in the original packaging. Shipping charges are non-refundable. If you received a free shipping promotion when ordering, the full shipping amount will be deducted when getting a refund or exchange. Please contact us for clarification if you have any questions.

Please see below for TimePayment finance and returns.

Are Credit Card or ShopPay Installment Fees Refundable?

No, they are not. If you cancel an order that we have processed and / or shipped, credit card or Shopify Installment processing fees will be deducted from your refund.

2.9% for credit or debit cards
5.9% for Shopify Installment plans

Your card or Shopify Installment charge us these non-refundable fees, which we simply pass onto you should you decide to cancel an order.

Are custom-made items refundable?

Any product that is custom-made, which includes all electric lift tables, chiropractic benches/tables, stationary massage tables, or items with custom wood finishes, custom widths/heights and options, premium colors, and leather upholstery, but not limited to these, are non-cancellable and non-returnable as they are made to order for you. Once the manufacturer begins building your product, they have invested in the resources required to build it and cannot cancel the order, nor provide a refund if you choose to cancel, regardless of any production delays.

If I choose to finance or lease, can I return or exchange the product?

All financed sales are final. As with all leases and loans, any financed items are non-returnable as you are entering into an agreement with the finance company whereas they buy the product on your behalf, and you pay them as mutually agreed, regardless of whether the item is custom made or not.

What if my delivery contains damaged goods or parts?

If your order/box appears to have gotten damaged during shipping or you see it has a manufacturer's defect, please contact us immediately.

Make a note of the damage when you sign for the package.
Take photos of the damaged item and email us at support@BuyMassageTables.com.
Failure to notify us of any damage within 5 days of receipt of the merchandise nullifies our ability to file insurance claims and be able to refund/replace your product.
You must keep all the original packaging for any items that might need to be returned.
It is very important that any damage or shortages are reported within five calendar days of receipt of the merchandise, due to carrier insurance regulations and rules.
All returns need to be issued an RMA number (return authorization number) before being shipped back.

Examples of damage to a box are: rips, holes, crush, dings, etc.

All items are sold under full warranty. Please allow a reasonable amount of time for a manufacturer's technician to resolve any issues. It is also a customer's responsibility to allow a technician timely access to the product, and/or provide photos or videos of the defect for troubleshooting.

How do I cancel my order?

The fastest and easiest way to cancel an order is to reply to the instant order confirmation you received when you place your order online. Just tell us why you need to cancel and we will put it through the system as soon as possible.

You will receive a a full refund, minus credit card processing fees, for most orders if we are able to cancel them before they ship.
Once an order has shipped, customers are responsible for paying all shipping and handling costs both ways.
Before ordering any heavy items, such as electric massage chairs or electric lift tables, please be sure you are aware of the expensive freight costs should you decide to initiate a return.
Cancellations must be submitted prior to the item shipping, otherwise you will be responsible for all shipping charges.

Please also review exclusions for custom-made/stationary/electric lift tables under "Are custom-made items refundable?"

For more information, please read "How do I return a product?" below.

How can I exchange a product?

If you are not completely satisfied with your purchase, our customer service department can arrange a return authorization within 15 days of the receipt of your product. The product must be returned in new condition in the original boxes with all the paperwork for refunds, credit, or exchange. Shipping or credit card processing charges are not refundable. If you received a free shipping promotion when ordering, the full shipping amount will be deducted when getting a refund or exchange. Please email us for more information.

How do I return a product?

If you are not completely satisfied with your purchase, our customer service department can arrange a return authorization within 14-30 days, depending on the manufacturer (please see "Absolute Satisfaction Return Policy" above for manufacturer return deadlines). The product must be returned in new, resale-able condition in the original boxes with all the paperwork for a refund, credit, or exchange. Once a product ships out to you, shipping charges are not refundable and customers are responsible for paying all actual shipping and handling costs both ways. The actual cost of shipping may differ from quoted promotional pricing. If you were awarded a free shipping promotion, the full shipping amount will be deducted when getting a refund or exchange. Please email us for more information.

Product Safety & Use

All products should only be used as recommended in the product manual and in no other way. Any alterations, change, or attempt to personally repair a product will automatically void the warranty. If the product purchased does not meet the parameters listed on our product page, please do not use the item and seek troubleshooting guidance. We will connect you with the troubleshooting team of the manufacturer. Do not use an item which seems damaged, or which fails to operate as intended (height range, width, lift power, etc). Safety is always a top priority and we want to ensure that you have a trouble-free experience with your purchase.

USING A PRODUCT WHICH DOES NOT SEEM TO FUNCTION PROPERLY MAY PUT YOU & YOUR CLIENT AT SIGNIFICANT RISK OF INJURY. PLEASE DO NOT UNDER ANY CIRCUMSTANCE USE THE PRODUCT & CONTACT US. DO NOT TRY TO REPAIR THE UNIT YOURSELF.

Color & Aesthetics Disclaimer

All items purchased are represented on our site in as best a color scheme/description as possible, based on information relayed to us by the manufacturer. We go further by often adding photos of the items in real life settings. Colors, however, may vary slightly from what is shown based on the type and age of monitor the items are viewed on, as well as lighting angle.

The item name and color is no different on our site than on any other site, and you agree to purchase the item based on appearance as shown and described.

When purchasing online, you are purchasing "sight unseen" and agree to small differences in cosmetics, which may improve on the unit's overall functionality, but whose aesthetics may vary slightly from those in photos. These changes generally improve on the unit's performance. If uncertain about small visual/aesthetic changes, we recommend you visit a local store and purchase after physically seeing a unit as some units we carry are a final sale (manufacturer policy).

Blanket Policy Disclaimer

For any policy omission or clarification, the individual manufacturer policy will apply without exception. As policies are multi-faceted and constantly evolve, customer (you) and retailer (us) agree to defer to the manufacturer's shipping & returns policy in these instances. Custom-built orders are non-returnable/refundable without exception.

Please email us at support@BuyMassageTables.com for more information or any questions you might have.

BuyMassageTables.com guarantees the lowest price for an entire 6 months after purchase on all items--but first--how do you protect yourself as a consumer and why should you go with us?

One of the most important aspects of protecting yourself, regardless of price, is knowing WHEN the retailer you are thinking of buying from was established. This can be done with a simple ICANN search by typing in the domain of the store you wish to buy from here: